Frequently asked questions

Got questions? This way.

Find answers to your most frequently asked questions about PremiumSnapshots and GoHighLevel.

General questions:

We've compiled a list of common questions to help you get the most out of PremiumSnapshots.

A HighLevel Snapshot is a complete copy or clone of a HighLevel account that can be imported into a new account. It essentially allows you to duplicate an entire account setup, including all configurations, data, IP ports, and settings.

Snapshots serve several useful purposes:

  1. Account Duplication: You can use a snapshot to quickly create a new client account with the exact same setup as an existing account, saving time on manually configuring everything from scratch.
  2. Template Accounts: Snapshots let you create template or master accounts with all your preferred settings and configurations. You can then generate new accounts from this template whenever needed.
  3. Updates and Syncing: If you make changes to the original account after taking a snapshot, you can push those updates to all accounts created from that snapshot to keep them all synced.

To use a snapshot, you simply import it into a new HighLevel account via a unique link. This instantly replicates the entire account setup into the new space. Snapshots are an invaluable tool for agencies managing multiple client accounts or businesses needing to streamline new account creation and maintenance.

There are several reasons why you might need a snapshot:

Save Time: Snapshots eliminate the need to build funnels and pages from scratch. You can simply import the snapshot into your GoHighLevel account.
Expertise: If you're new to GoHighLevel, snapshots provide a proven framework to get started with effective marketing campaigns.
Industry-Specific: Many snapshots are designed for specific industries, ensuring you have a relevant starting point tailored to your audience.
Impress Clients: Pre-built snapshots can provide a professional foundation for your client work, allowing you to deliver impressive results quickly.

Absolutely! The snapshots are a starting point that you can edit and customize to fit your specific business needs. You have full control to modify them.

Our snapshots are customized to each niche but most contain prepared workflows, automation triggers, templates for emails/SMS/forms, lead magnets, calendars, pipelines, onboarding checklists, lead funnels, and more. The exact components may vary slightly based on each niche's needs but all come with bonuses like holiday emails, lead nurturing workflows, SMS sequences, and more!

Popular integrations like Stripe, Zapier, ChatGPT, email providers, and more can come pre-configured, depending on the snapshot.

We aim to deliver all snapshots within 1 business day after purchase. We manually embed your unique agency ID into each snapshot before delivery for security and compliance. While delivery may take up to 24 hours, many of the bonuses like templates and trainings are available instantly in your account upon purchase for immediate access.

Yes, the snapshots can be resold within accounts under your agency. Each snapshot is registered to your specific agency ID and can be used across your sub-accounts. If you want to resell externally to earn commissions, you can sign up to become an affiliate snapshot reseller through our partnership program.

We pride ourselves on top-notch customer service and are here to help optimize your snapshot success. We provide email, chat, and video support as needed to help customize, edit, or troubleshoot your snapshot. If any issues come up, we'll work with you 1-on-1 to get them resolved. Your satisfaction is our #1 priority.

No developer needed! The snapshots are designed to be easily installed, edited and managed by anyone without technical skills. If you need help and want us to customize it for your needs see our pricing for custom solutions.

We provide onboarding training and documentation for all snapshots. There are also GoHighLevel University courses and YouTube videos to help you get the most from your snapshots.

Absolutely! We can perform additional customizations or modifications based on your needs. Small 5 minute tweaks are usually free but larger custom projects we can take on at affordable hourly rates. Just reach out with what you need.

License usage:

Learn about using our snapshots on client websites, customizing snapshots and automations, lifetime snapshot licenses, restrictions on license transfers, and compatibility with self-hosted sites.

Yes, you can use PremiumSnapshots on unlimited client websites with an active license. This allows you to offer GoHighLevel solutions to multiple clients without purchasing separate licenses for each project.

Absolutely! Premium Snapshots are fully customizable. You can easily modify the design, content, and functionality within the GoHighLevel editor to match your specific client branding and campaign goals.

No, you do not need to renew your license annually. Our current offering provides lifetime updates to all purchased snapshots. This means you get ongoing access to new snapshot releases and the ability to use the snapshots on unlimited client websites.

No, PremiumSnapshots licenses are non-transferable. Each license is intended for a single HighLevel Agency Account and cannot be shared or assigned to another individual or HighLevel account.

Yes, Premium Snapshots are specifically designed for use with GoHighLevel. They are pre-built within the GoHighLevel platform, allowing you to seamlessly integrate them into your marketing campaigns.

Support & updates:

Explore the support and updates that come with your snapshot purchase, including the type of support offered and how to seek assistance for snapshot-related issues.

You have lifetime access to purchased snapshot updates. This means you'll receive free ongoing updates to the snapshots when they are released.

We offer comprehensive support to our users, including:

  • Knowledge base videos and tutorials
  • Email support (on select plans)
  • Live Zoom support (on select plans)

There are several ways to access support:

  • Search our knowledge base: We have a comprehensive library of articles and tutorials that may address your issue.
  • Contact our live chat support (if available on your plan): This option allows for real-time assistance from our support team.

We are constantly working to improve and optimize our snapshots. The frequency of updates can vary depending on various factors. We will always update the snapshot to match any changes GoHighLEvel makes to their platform.

Our support team strives to respond to inquiries as quickly as possible. Response times may vary depending on the complexity of the issue and current support volume.

Yes, we offer a variety of resources, including video tutorials, knowledge base articles, and webinars, to help you learn how to use HighLevel and PremiumSnapshots effectively.